If you apply for an exchange when the seller does not have stocks, we cancel your order and make a refund by the payment method you chose when placing an order. We cannot exchange your order even when you apply for it when the seller does not have stocks. ![]() If not, you must re-order after returning your order. You can exchange your order only with the identical merch with identical options. We reserve the right to deny returns if the value of product(s) is deemed to be depreciated due to any trace of product usage, removal or label or tags, or disposal of product box or wrapping. ![]() Refund Conditions We reserve the right to deny returns due to a change of mind or in case of opened product(s). In case of returns due to product defects, wrong delivery, or shipping issues, the seller is responsible for and must pay the shipping fee for the product(s) returned. (If the customer change of mind, the customer is not eligible for exchanges, but can cancel the purchase by returning the product.) Return & Exchange Cost If the customer wants to return the product(s) due to a change of mind, the customer is responsible for and must pay the shipping fee to send the product(s) back for return. If the order was processed differently from what was originally listed or advertised, or from the terms and conditions, customers can request either returns or exchanges within 3 months of receiving the order. Return & Exchange Period Return & exchange requests must be made within 7 days of receiving the order. ![]() Return & Exchange Request You can request return or exchange by going to My > My Orders > Order Details OR by checking our FAQ.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |