![]() ![]() Our Bulldog Gear electronics warranty covers any electronic monitors or timers which use either mains or battery as their power source. Suitable flooring is either specified gym matting at a minimum of 18mm OR drop pads - any flooring that is not designed to be used in a gym environment is not deemed suitable, this includes stable matting other rubber, foam matts, yoga matts, concrete or carpet pads. Incorrect use includes, but is not limited to, dropping 5kg and 10kg plates from above hip height, dropping any sized plates onto unprotected flooring surfaces or unsuitable storage. Normal wear and tear does not fall under warranty.Ĭhange Plates - Competition / Embossed / Castĭropping 5KG bumper plates from any of our collections alone on the barbell repeatedly will damage the plates and will void the warranty, it will be clear to our customer service team if this is the case.īumper Plates will not be replaced under warranty if they are deemed to have been used incorrectly. Anything Less than 30mm will void the warranty. If this is suspected to be the issue when a claim is raised you may not be successful in your claim.ġ Years - This is only valid when used with 30mm rubber matting. See how to maintain your Barbell here.ĭo not drop the empty Barbell or with weight plates less than 5kg on any surface, this can damage the bearings and will vastly reduce the lifespan of your Barbell. Normal wear and tear does not fall under warranty, and failure to maintain barbells on a regular basis will invalidate the warranty. If you do not want to matt your space, Drop pads are a great alternative.īarbells must be stored correctly in a non humid environment (not suitable for outdoor use) and must not be left loaded in the rack. Stable matting, sprung floors, concrete, tarmac, carpet or flooring types that are not specifically designed for a gym environment are not classed as suitable flooring and will deem your warranty void. If used on rubber flooring that is less than the specified minimum of 18mm your Barbell warranty will be deemed void. Our Barbells are only to be used on suitable shock-absorbing gym flooring, which is 18mm thick as a minimum. Our Bulldog Gear warranty covers any manufacturing flaw and may be subject to return and inspection prior to a refund being issued. ![]() Indoor Rower, SkiErg and General Inquiries: 2 Sales and Customer Service: 0115 9340140.Īll Bulldog Gear - 15kg & 20kg Barbells are guaranteed for 1 Years against bending or breaking, this however does not extend to damage caused by unsuitable storage, negligence, accidents or normal expected wear and tear. If you are unsure our customer service team will be happy to point you in the right direction.Ĭoncept 2 Customer Service/ General Enquiries: Please Include: The name on the original order, order number, the date of the original order, and any photos or videos of the issues along with a description of the issue.įor all 3rd party products and components please contact the manufacturer directly for more information/warranty steps. Prior to contacting our team on please make sure to have as much product & claim information as you can, this allows us to process your claim as quickly as possible.
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